FACEMASKS
Must be carried at all times and used when 1.5 m physical distancing cannot be maintained. (unless a lawful exemption applies).
CONTACT TRACING
We ask that you please register all names and contact details of your group when purchasing tickets. We understand this may make the process a bit slower, but we have implemented these methods for your safety.
CLEANING
Hand sanitiser will be available at entry points. We encourage you to bring your own sanitiser to use in your allocated area. Our cleaning team will be working throughout the event, across the whole event site to keep the environment as sanitary and safe as possible.
CONDITIONS OF ENTRY
All bags are subject to a safety and security search upon entry. Any prohibited items will be confiscated. SFSC22 will be a wholly catered and licensed event. Help us support the local hospitality industry; please do not bring food or drinks into the venue. An array of options including picnic hampers available for pre-order, will be available to all, along with a range of food stalls on-site. Our chefs, mixologists, and makers cannot wait to serve you!
REFUNDS & EXCHANGES
You will be entitled to a refund or exchange if you or a member of your booking party falls into any of these categories:
a. You or they are required to self-isolate or quarantine (and the event falls within the isolation/quarantine period) due to:
i. being a confirmed case of COVID-19;
or
ii. having close contact with a confirmed case of COVID-19; or b.You or they have COVID-19 symptoms, have been tested for COVID-19 and are awaiting test results (and the event falls within the period of awaiting test results).
The symptoms of COVID-19 include: fever, chills or sweats, cough, sore throat, shortness of breath, runny nose or loss of sense of smell. You must contact us as soon as possible if you or a member of your booking party falls into any of these categories.
RESTROOMS
There will be a high ratio of toilets and hand washing stations available to patrons at this event. We will also have a dedicated cleaning team operating throughout the event, cleaning and sanitising restrooms, hand washing stations, and other frequently touched surfaces. Accessible toilets will be present on-site and available only for patrons with access needs. For additional information, please check our FAQ's.
We encourage you to come as a group and stay with your group within your picnic area.
